Premium Access Account

How Do I Remove Information from Court Case Records?

Florida law contains provisions that protect the display of certain information in court case records on publicly available Internet websites. In accordance with Florida Statute and Florida Rules of Judicial Administration, the following information may be eligible for redaction:

  • Social Security numbers
  • Bank account numbers
  • Credit, debit or charge card numbers
  • Victim information
  • Birth or Death Certificates
  • Minor Name when a victim in specific criminal charges
  • Clinical, medical and health records
  • Other

The Broward Clerk of Court uses refined electronic and manual processes to protect confidential and exempt information. If such information is inadvertently released, it should be reported so that the images of these documents can be redacted on the website.

To request removal of one of these exemptions from the Clerk of Courts public website, choose the Request Information Removal task bar button when viewing the document. The request must specify the case number, document name and date, document page number and type of confidential information contained in the document to be reviewed. There is no fee for this service.

Back to the Frequently Asked Questions list

What if I have forgotten my Password?

The Premium Access Login screen provides the user the ability to retrieve a forgotten password. To retrieve your password, click on the "Forgot Password" link. Enter your User Name and click submit to retrieve your security question. Enter the correct answer to your security question (security answers are case sensitive) and click "Submit" to retrieve your password. Your password will appear below in red.

Back to the Frequently Asked Questions list

What do I do if I receive a message indicating that someone else is using my account or I feel that my User Id or account has been compromised?

If you receive this message while using the system, this means that another user has logged in with the same username and password in your account. To secure your personal account information if this occurs, your session is automatically terminated and you are required to re-login and change your password.

Back to the Frequently Asked Questions list

What if I don't change my password after retrieving it?

You can continue to use your retrieved password. Just note that from a security standpoint, it is good practice to periodically change the password used to access your account.

Back to the Frequently Asked Questions list

What is the Password Policy?

The password must be between 7 to 15 characters in length, contain at least 1 alphabetic character and 1 number and have NO SPACES. Special characters (e.g. @,#,$,%,&) are allowed. Passwords are case sensitive and should be something you will remember, but not easily guessed.

Back to the Frequently Asked Questions list

How can I change my password?

Log into your account, click on the "My Account" link located in the top navigation bar. Click on the "Change Password" button on the following "Account Maintenance" page. Enter and confirm the new password, then click on the "Change Password" button. You can change your password as often as you like. It is a good idea to change your password every few months to keep the information in your account secure.

Back to the Frequently Asked Questions list